Catalog Sync
How catalog syncing works in Vantage — timing, data fetched, and troubleshooting
Last updated: 8th September 2026
Catalog Sync
Catalog sync reads product data through Shopify's GraphQL Admin API and updates Vantage's local product records. It supports paginated catalogue retrieval and records progress. Synced data includes product basics, variants, images, categories and supported metafields used by the app; a sync does not promise an unlimited copy of every possible field.
Audit capacity
Audits apply within the current plan's product limit. A product being synced does not guarantee it was audited or has a current score. Inspect the visible sync/audit result and product list after completion. Baseline scoring uses 12 dimensions, with Reviews & Trust Signals included when applicable.
When enabled, baseline score/timestamp writing saves those audit results to Shopify. This setting is separate from merchant approval of product-content proposals and explicit image alt-text saves.
Start and observe a sync
Open Settings → Catalog Sync, select Re-sync Catalog once when needed, and observe the displayed progress. Initial installation also starts catalog synchronization; product webhooks can update local records between full syncs.
Completion time depends on catalogue size, Shopify responses and queued work. No fixed completion or cleanup duration is promised here. Do not start another sync while one is active or treat elapsed time alone as proof that it stopped.
Interrupted or failed work
Preserve the visible status/error and inspect saved progress. Use an offered recovery control only when the active work has stopped. A catalog re-sync is not permission to replay a successful AI workflow or spend another credit. If status is unclear, contact hello@growstack.co before triggering more work.
Check Plans & Pricing when audit capacity is lower than the number of synced products.