Billing FAQ
Common billing questions answered
Last updated: 26th August 2026
Billing FAQ
Answers to common CostSync pricing, trial, order-limit, and SKU-limit questions.
Plans and Pricing
What are the monthly prices?
| Plan | Monthly price |
|---|---|
| Free | $0/month |
| Starter | $9.99/month |
| Growth | $19.99/month |
| Pro | $39.99/month |
All prices in the plan matrix are monthly.
How does CostSync billing work?
CostSync uses Shopify's built-in app billing. Paid plans bill monthly/every 30 days, and charges appear on your Shopify invoice. CostSync does not currently offer annual billing.
What trial does each plan include?
- Free: no trial
- Starter: 7-day trial
- Growth: 7-day trial
- Pro: 14-day trial
Does the Free Plan include a trial?
No. The Free Plan is $0/month and has no trial.
Order and SKU Limits
How many orders and SKUs does each plan support?
| Plan | Orders/month | SKUs |
|---|---|---|
| Free | Up to 50 | Up to 50 |
| Starter | Unlimited | Up to 500 |
| Growth | Unlimited | Unlimited |
| Pro | Unlimited | Unlimited |
Which plan should I choose?
- Choose Free for up to 50 orders per month and up to 50 SKUs.
- Choose Starter for WAC/FIFO/LIFO costing, multi-currency tracking, advanced profit reports, CSV import/export, unlimited orders, and up to 500 SKUs.
- Choose Growth for unlimited SKUs plus historical cost tracking, advanced analytics/reports, supplier management, expense tracking, accounting exports, backup/restore, and priority email support.
- Choose Pro for everything in Growth plus custom date-range reporting, full cost audit history, and priority feature requests.
Upgrading
How do I upgrade?
Review the upgrade guidance, select the target plan in CostSync's plan selection flow, and confirm after reviewing its monthly price, trial period, order limit, and SKU limit.